What's New

Rec Program Update – April 29

— April 29, 2020 —

Recreational Program
Glacier’s Board of Directors has made the difficult decision to cancel the Spring Session. It’s clear that we won’t be returning to normal operations to complete the gymnastics season and the summer session will also likely be affected. All enrollments will be reversed and refunds will be processed according to the policy outlined below.
Also cancelled:

• Kootenay Zone Championships
• Year End Show
• Party In the Park Fundraiser

We do not currently have any plans in place for future registration. Once we know what a return to operations will look like we will advertise through FaceBook, Instagram and direct email.

Note that our administrative operations are significantly reduced. Communication is best done via email. We thank you for your ongoing support, and we wish all our families the best through these challenging times.

Pro Rated Refunds

The Club is estimating loss of revenues of close to 40% of our normal income. We have decided to base our refunds on the ProRated class values – which is NOT a full refund. This policy allows the Club to retain $6-$11 from each registration. See below for the ProRate amounts.
You have the option to request a full 100% refund (read on – you will need to email us).

Refund to Your Credit Card

You do not need to take any action to receive this refund.
ProRated refunds for the remainder of spring session (in addition to the April refunds already processed), will be refunded back to your credit card over the next week.

Account Credit? If you paid via cash or cheque, you will receive this refund in the form of a credit on your account (read on for more on this). We will cut you a cheque upon request – email refunds@glaciergymnastics.com.

Donations

The Club is graciously accepting donations. If you would like to donate a portion or all of your fees to the Club please email refunds@glaciergymnastics.com. We are NOT able to provide tax receipts (we are not a charity).

Request A Full Refund

We recognize that many in the community are facing difficult financial challenges. We will issue 100% full refunds to anyone who requests it – email refunds@glaciergymnastics.com 

Membership Fees

Any spring session registration that required purchase of a new membership will receive a full refund of these fees and the membership/insurance will not be processed. If your child participated in a program prior to the spring session their membership fees are non-refundable.

ProRated Refund Amounts

Account Credits

Refunds processed as an account credit can be used towards any future registration. It won’t expire. You may be able to get these funds returned to you via cheque – but only if they were not obtained via funding, and if the original transaction is not more than one season old.

— April 2, 2020 —
Glacier Gymnastics Club will remain closed through the month of April.
We’re still hopeful for a return to operations before summer and will reassess the situation on a monthly basis. Communications should be directed to info@glaciergymnastics.com.

Admin Hours

Club administration has been reduced to one day a week via email or phone. A closed door policy is in place.

Recreational Information

Spring Session – Postponed

Spring classes have been postponed and will not start prior to May 4th.
We will begin processing refunds on April 2nd according to the policies outlined below. You have the option to withdraw (please read on).

Pro-Rated Refund

The prorated amount equal to 5 weeks of classes will automatically be refunded back to your credit card. You do not need to take any action to receive this refund.

If you paid via cash or cheque, you will receive this automatic refund in the form of a credit on your account.
Please read about account credits below.
We will cut you a cheque upon request – email refunds@glaciergymnastics.com.

Pro-Rated Refund Amount: (Updated Apr 2, 2020)

In our original communication about credit amounts we forgot to account for holidays or missed classes that were not part of your classes original price. The prorated credits will reflect the actual number of classes paid for during the 5 weeks in April.

Original prices did not charge for the Easter Holiday, or for classes effected by our Zone Championships competition.

So, if you were enrolled in a Saturday class, you were only scheduled to meet 3x, and you only paid to meet 3x. The credit will be for 3 classes. See the chart below for clarification.

If You Want to Withdraw

Withdrawals from class will be accepted upon request.
Refunds will be given for both the Class Fees and Membership Fees (if the participant has not not previously attended this season).
Note: our $20 admin fee applies. Please read about Admin fees below.
In order to withdraw, you must request it – email refunds@glaciergymnastics.com.

Admin Fee

Our standard $20 Admin Fee exists to help cover the fees and charges we incur with online registrations, credit card processing and refund charges. During this difficult time we will waive this fee for members who need it. You must request this consideration. Simply include a note in your withdrawal/refund email (eg. “please don’t charge me the admin fee”), and it won’t be charged.

Account Credits

Refunds given as an account credit don’t cost the Club extra, so your refund is 100% of your fees; no admin fee; no expiry. The credit can be used for any future registration.

If you paid for Spring Session via cash or cheque – and we processed a pro-rate refund as an account credit – you may request a cheque instead – email refunds@glaciergymnastics.com. The admin fee as described above applies.

— March 19, 2020 —
Glacier Gymnastics Club has suspended operations. We are reassessing the situation on a daily basis and hope to return to operations as soon as we can. We’ll update this page regularly. Communications should be directed to info@glaciergymnastics.com.

Hours

Closed Door Policy – please use the phone or email.
12 noon – 6pm / Mon-Fri / March 18-26
12 noon – 6pm / Mon-Thu / March 23-26
Phone: 352-2227

Grocery Cards

The grocery card fundraiser has been suspended. The April order will not be processed; all billing has been suspended. If you’re interested, a small amount of stock is available for purchase (please arrange in advance).

If you have a previous order, that needs to be picked up, please stop by during the office hours listed above.

Camino Chocolate Fundraiser

The order will be delivered shortly. Pick up times will be emailed.

Refunds

Refund policy for the various programs are outlined below.

Where applicable, credits will be applied to your account this week. In order to receive a refund you will need to email a request to refunds@glaciergymnastics where it will be processed in the order we receive it.

Spring Break Camps – Recreational

• These classes have been cancelled.
• A credit equaling 100% of your class fee will be placed on your account to be used towards a future registration.
• Or you may receive an immediate refund less a $20 admin fee.
• Refund requests should be directed to refunds@glaciergymnastics.com.
• Membership fees are non-refundable.

Spring Break – Advanced Camps

• These classes have been cancelled. Week 1 camps are eligible for a pro rated refund. Week 2 are eligible for full refunds.
• A credit equaling 100% of your class fee will be placed on your account to be used towards a future registration.
• Or you may receive an immediate refund less a $20 admin fee.
• Refund requests should be directed to refunds@glaciergymnastics.com.
• Membership fees are non-refundable.

Team (Competitive / Developmental)

• Automatic billing has been suspended effective immediately.
• Training has been suspended until further notice.
• Refunds or pro-rated fees will be determined at a later date.
  We anticipate a late start to spring classes but are hopeful for a return to training, the Year End Show and possibly a meet or two including Zone Championships (which have been postponed).
• Billing will resume once we know what we are dealing with, and will account for cancelled events, lost training time and the Club’s financial position.

Recreational Spring Session

We anticipate the start date of Spring Classes to be late. The program has not been cancelled at this time. A refund policy will be decided in the next week.

If & when we are able to resume operations, schools may remain closed. If this happens we will likely move to day time programming (similar to our summer camp session). Possibly we would need to operate under very limited capacity. If this happens we would want to offer currently enrolled members priority registration.

We will assess future programming towards the end of Spring Break and determine a path forward. For now our current registration is intact and we are hopeful for a return to programming.

We will determine our refund policy for this program by the end of spring break. We understand that many families may begin to feel a cash crunch very shortly. If you are in a difficult situation, please request a withdrawal and refund via email – refunds@glaciergymnastics.com.

Zone Championships

Postponed.
We are hopeful that this event can be run later in the spring.
Visiting clubs should direct all questions to Sandra.

— March 12, 2020 —
Glacier Gymnastics Club has received a number of inquiries relating to the coronavirus and gymnastics classes/camps.

Glacier Gymnastics Club has received a number of inquiries relating to the coronavirus and gymnastics classes/camps.

We do not approach the 250 limit to gatherings. Currently our schedule remains unchanged; with classes and Spring Break camps still a go.

We ask families to use common sense when attending the gym. Keep sick children home, and teach them good hand washing practises. See the links/guidelines below.

We are remaining in close contact with Gymnastics BC/Canada and the provincial government regarding protocol, and will enact updates if needed.

As always, the safety and wellness of our participants, parents, coaches, and all other community members is our first priority. 

Glacier Gymnastics Club’s Sick Child Policy

Please Keep your child at home if he/she has any of the following common symptoms for COVID-19:

• Fever
• Cough
• Difficulty breathing

At this time, the available information suggests the incubation period is up to 14 days. The incubation period is the time from when a person is first exposed until symptoms appear.

Proper Hand Washing Techniques

To help reduce your risk of infection:

• Wash your hands often with soap and water for at least 20 seconds. Using soap and water is the single most effective way of reducing the spread of infection
• If a sink is not available, alcohol based hand rubs (ABHR) can be used to clean your hands as long as they are not visibly soiled. If they are visibly soiled, use a wipe and then ABHR to effectively clean them
• Do not touch your face, eyes, nose or mouth with unwashed hands
• Cover your mouth and nose with a disposable tissue or the crease of your elbow when you sneeze or cough
• Regularly clean and disinfect frequently touched surfaces
• Do not share food, drinks, utensils, etc.

 BC Centre for Disease Control guidelines

If you have any questions or concerns please feel free to contact our office (info@glaciergymnastics.com or 250-352-2227).